There’s been a significant lack of communication regarding my order. I’ve reached out, and it’s been over 5 days without a response. The long shipping time is an issue if you need to exchange. I placed my order in late November, and I need to exchange my ski suit for a different size, yet I've received no confirmation of its arrival despite my inquiries. I really like their clothing, so it’s disappointing to see such deficiencies in customer service, which is crucial. I’m curious to see how this situation will be resolved. I will provide an update.
Claim your business profile now and gain access to all features and respond to customer reviews.
