I ordered a trauma kit from the company. After three weeks, it still hadn't arrived! When I reached out to them, they explained that it was on ‘back order’ with no expected shipping date. I suspect the real reason is that I didn’t purchase any of the other items they were heavily promoting on their site. Instead of absorbing the discount on the trauma kit, they 'generously' refunded my purchase. This experience has left me feeling like I was dealing with sharks.
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