BUYER BEWARE. First order: Two boxes, wanted to try out the service prior to subscribing. One box was fine, but the other had a date sticker on the outside of the wrapped/sealed box that dated it June 2021 (received October 2022.) The first thing inside that box was an expired coupon for a yoga membership. The boxes are packaged with shredded paper, and inside the box all the items had migrated to the very bottom and were dusty. I contacted the merchant as I was concerned that these items were OLD and nothing had a date aside from the expired yoga coupon. I received an auto response right away promising resolution within 24 hours. MANY days later I received an email stating that all the products were fine to use, including the expired yoga code. I unwisely took a chance and ordered three boxes as Christmas gifts. Therabox put all three boxes inside a giant USPS vinyl bag with no insulation material, and the bag arrived completely opened and poorly taped back together, and the boxes inside had each been opened and one had been re-packed into an entirely different box. I took pictures and contacted the company the same day.... never to hear back. I have filed a dispute with my credit card company but I highly suggest for everyone to STAY AWAY FROM THIS FRAUDULENT MERCHANT!!!!!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Over $100+ worth of self care and relaxation products in every box for only $34.99. TheraBox members receive the best in wellness, skincare, and lifestyle products monthly! Curated by therapists to reduce stress and increase happiness.
