mytheresa.com

4.6
4.6 Based on 21 reviews

Mytheresa is a leading luxury multi-brand digital platform. Founded as a boutique in 1987, Mytheresa launched online in 2006 and offers ready-to-wear, shoes, bags and accessories for womenswear, menswear, kidswear as well as lifestyle products and fine je...

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Kylie Barnes
Order delivered with missing items and poor support

I placed an order, but it arrived in an empty box with the contents missing. After 5 weeks of communication with their customer support, they refuse to issue a refund or send the item. This has been an absolutely frustrating experience. I will not shop with them again.

1
Date of experience: Dec 08, 2025

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Business Details

  • Mytheresa is a leading luxury multi-brand digital platform. Founded as a boutique in 1987, Mytheresa launched online in 2006 and offers ready-to-wear, shoes, bags and accessories for womenswear, menswear, kidswear as well as lifestyle products and fine jewelry. The highly curated edit of up to 250 brands focuses on true luxury brands such as Bottega Veneta, Brunello Cucinelli, Dolce&Gabbana, Gucci, Loewe, Loro Piana, Moncler, Prada, Saint Laurent, The Row, Valentino, and many more. Mytheresa’s unique digital experience is based on a sharp focus on high-end luxury shoppers, exclusive product and content offerings, leading technology and analytical platforms as well as high quality service operations. Mytheresa is part of LuxExperience, the leading digital, multi-brand luxury group.See more

  • email customercare@mytheresa.com
  • language https://www.mytheresa.com

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