mytrex.global

4.5
4.5 Based on 38 reviews

At MYTREX, we believe in the power of small, sustainable changes. We’re committed to making self-care smart and effortless — whether it’s relaxing the scalp, soothing muscles, rejuvenating skin, or enhancing your silhouette. With MYTREX, wellness BECOMES ...

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Average Rating

4.5

/
5

38 Reviews

5 Star
79%
4 Star
8%
3 Star
5%
2 Star
0%
1 Star
8%

Filtered Reviews

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Review Time

Tu-ANH CHUNG
Love it

Love it, everytime used device feels amazing Help to release neck pain and tire😀

4
Date of experience: Nov 17, 2025
wang legoc
The products i bought are useful and…

The products i bought are useful and well designed

5
Date of experience: Nov 15, 2025
Mei Yu Yeh
I have wrote the message and I didn’t…

I have wrote the message and I didn’t hear back anything from you.

1
Date of experience: Nov 13, 2025
qiuping wu
Good experience from many products I ordered from Mytrex

I ordered many products from Mytrex. The products quality is good. Good experience right from unboxing. I especially like the eye massage. Not only it helped to relax my eye, it reduced my droopy eye lid. I’m using it twice a day now

5
Date of experience: Sep 30, 2025
Michele R
Great customer service

Great communication, accurate tracking and on-time delivery.

5
Date of experience: Sep 23, 2025
Jayne J.
Bought over 4 products in 12 months

I have bought over 4 products from this company. The shipping were quite fast. The products are good and meet the expectations, so I don't have much experience with customer's service. But overall I am pretty satisfied with them.

5
Date of experience: Jun 26, 2025
Paula Veenstra
I want to give 0 if I can for your company does not have any customer service after sold.

No customer service at all

1
Date of experience: May 12, 2025
Vulcano_Br77
A good product worth buying

I've been using the Medi Neck Traction Device almost every day since I bought it. It has greatly relieved my neck pain.

5
Date of experience: Feb 15, 2025
Risa Parker
The first contact I did not get…

The first contact I did not get response on the return status. Then after a few days, the support wrote to me cited he/she was sick, that’s the reason for delay response. I got the refund processed as promised. People got sick it’s not anyone’s fault. But it is hard to imagine only one employee handles return in support department. I wrote to support email address, not a personal email. Should that be more than one employee handles customer service? The company sell very good products, service process needs to be improved.

3
Date of experience: Dec 16, 2024

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Business Details

  • At MYTREX, we believe in the power of small, sustainable changes. We’re committed to making self-care smart and effortless — whether it’s relaxing the scalp, soothing muscles, rejuvenating skin, or enhancing your silhouette. With MYTREX, wellness BECOMES a lifestyle, NOT another to-do list.
    We have successively launched a range of products, including a scalp massager, neck traction device, vibrating eye mask, mini massage gun, and beauty device. More exciting innovations are on the way—stay tuned.
    See more

  • email support@mytrex.global
  • language https://mytrex.global

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