MYTrip has been processing a refund for cancelled flight for over a year now. It is impossible to get your money back. They have confirmed 4 months ago that they have received the refund back from the airline, and since then I spoke with them 10+ times. Still have not received the refund - each time you speak with them they advise that this will be with me in the next business day. Nobody knows anything and staff take no accountability for their actions (multiple people have emailed me to confirm in writing when the funds will be returned to my account and it didn't happen). Honestly avoid - saving few ££ on a transfer booking with them was absolutely not worth it.
Claim your business profile now and gain access to all features and respond to customer reviews.
