I am writing to express my extreme frustration and to report what I consider a scam. My flight was cancelled due to recent technical issues with the aircraft. I was assured that I would receive a full refund.When the issues were supposedly resolved, I went to the airport only to find that my name was not even on the flight manifest. The airline staff confirmed that the booking was cancelled by the agency. At that time, I was promised a refund of my $1000 ticket.Now, after waiting for more than 4 months, I am shocked to see a refund of only $4 out of the $1000 I paid. This is unacceptable and constitutes theft.I demand a full investigation into this matter and a breakdown of why $996 was deducted. If I do not receive a satisfactory response and my full refund within 7 days, I will escalate this complaint to the International Air Transport Association (IATA) and post my experience on all consumer protection platforms, including Trustpilot and social media.Order ID: [1090-244-305 ]
Claim your business profile now and gain access to all features and respond to customer reviews.
