I bought a ticket from Istanbul to Montenegro on August 28th, 2025 with Turkish Airlines via MytripUk. My round flight was scheduled from November 9th -14th. On the 30th of October, Montenegro announced that Turkish Citizens will be needing a visa as of November and the opening dates for the embassy to get a visa would start in December 2025. All airlines going to Montenegro until December cancelled flights free of charge. I contacted My trip as soon as I heard this and asked for a refund. They put it in process and said they were waiting on Turkish Airlines for the refund. i have contacted them countless amounts of times and they have been holding my money for 3 months!!!! They keep saying TR Airlines has not refunded them back and thats why they arent able to refund me. I have written proof from Turkish Airlines that they have refunded my money on the 9th or November. A complete Scam!!!! Never again will I buy any tickets because they are cheaper from MYTRIPUK. Awful customer service, they are used to stealing peoples money and making them wait 3 months for a refund! My booking number is TIJQ5E and the order number is 1081-681-482. I demand a refund within 14 days or Im going to take legal action.
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🌟 Welcome to My Trip UK - Your Extraordinary Travel Partner! 🌍
We pride ourselves on being far more than just a travel agency. At My Trip UK, we are your seasoned, meticulous partners, dedicated to crafting journeys that go beyond the ordinary and leave an indelible mark. Here's an in-depth look at what sets us apart:
🌟 Premium Travel Services: We don't just book your trips; we meticulously curate experiences that are nothing short of extraordinary. Our team of travel experts painstakingly designs itineraries that cater to your unique preferences, ensuring each journey is a masterpiece.
✈️ Exclusive Discounts: Our extensive global network and industry relationships enable us to secure exclusive discounts on fares, making sure that you not only reach your destination but do so in style and comfort. We prioritize value without compromising on luxury.
🤝 Strategic Alliances: My Trip UK has actively formed strategic alliances with some of the world's most prestigious airlines and renowned hotels. This means that when you travel with us, you're not just a passenger; you're a cherished guest receiving top-notch service and a range of exclusive perks that elevate your travel experience to a whole new level.
🌐 Top-Tier Suppliers: Our impressive roster of top-tier suppliers speaks volumes about our professionalism and dedication to excellence. We go to great lengths to ensure that every aspect of your journey, from the moment you book to the time you land back home, is seamless, enjoyable, and unforgettable.
🌍 Partners in Adventure: At My Trip UK, we consider ourselves more than just a travel agency; we are your partners in adventure. Our team of experts is at your service 24/7, 365 days a year, ready to assist you with any travel need. Whether you're planning a spontaneous getaway or a meticulously detailed itinerary, we've got you covered.
📞 Contact Us Anytime: Don't hesitate to reach out to us at any time. You can contact us at 0208 004 4475 or 02081444417. We're here to make your travel dreams a reality, ensuring every detail is taken care of so you can focus on making unforgettable memories.
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