Unsatisfactory teaching experience overall. My son had a tuition session with them—just one class. I paid £34 for an hour and booked a tutor whose camera was off the entire time. When I inquired, he claimed it was malfunctioning. Another individual was present briefly just to give instructions. The majority of the session consisted of watching a YouTube video. I was very disappointed and reached out to the support team two days ago, but have received no response. I feel my money was wasted on what was essentially a YouTube session. I would advise against selecting them.
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