I am extremely disappointed with MyUS.
I paid extra for Urgent Handling, yet my shipment has been stuck in “Order Created” status for days with absolutely no progress. What exactly am I paying for if nothing is being handled urgently?
This feels like a clear case of charging customers for services that are not actually provided. There is no urgency, no priority, and no transparency.
Customer support is slow and unhelpful, and there is no clear explanation for the delay. If Urgent Handling means waiting days with no action, then the service name is completely misleading.
I do NOT recommend MyUS to anyone who values their time or money. There are much better shipping companies that actually deliver what they promise.
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