We rented a car for the entire day, but it was broken and unusable. We had to pay €50 for a missed appointment due to the car issue. The company threatened additional charges if we left the broken car. We waited two hours without resolution and received no refund or alternative options. This is not the first time we've faced such issues, and it will certainly be the last with this company. The customer service was appalling, and even after multiple calls, we were met with indifference. They only care about getting money and disregard customer satisfaction.
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MyWheels gelooft dat elke auto een deelauto is. Samen maken we de straten en buurten een klein beetje beter.
