My employer uses this card for my payments. Daily pay sounds great, but accessing my own funds feels impossible. Two weeks in, my account was hacked. I reached out to customer support but got minimal assistance. They provided a link for my identification documents, but I had to repeatedly ask for basic security measures like locking my card and account. The only phrase they seem to know is "it will take up to two business days to process." Since this happened on a Thursday evening, I now have to wait all weekend without my money. It seems my documents weren't enough to verify my identity. Now, I need to send additional documents and wait another two days for a response. The worst part? It's December 9th, and I can't buy Christmas gifts for my kids until I can access my funds. If you're an employer considering this card for your staff, I strongly advise against it. Employees who can't access their money won't stick around.
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