On December 1, I received an email saying my profile was updated. When I checked, I saw my payroll deposit and about $250 were being transferred to an account that isn't mine. I contacted support immediately, and they locked my card and account. They requested my ID and social security card, promising to send dispute paperwork and a temporary credit. I've called multiple times for updates, but the investigation is still ongoing. When my online access was restored on December 5, I noticed the email associated with my account had been changed to one that isn't mine. Despite reporting it, the email hasn't been corrected, and I still haven't received the dispute paperwork. From other reviews, this seems to be a common issue with this company.
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