The contents of the boxes are wonderful. The items all tie well together and my granddaughters LOVE them. Unfortunately, customer service is lacking. I've asked that my two granddaughters' boxes be shipped together, but this has never happened. And we have drama every month as one box arrives well before the other. My 3-yo granddaughter's box NEVER ships in the first two weeks of the month. As anyone can imagine, it's hard to explain to a 3-yo why her box is not here, but her sister's is. We have them wait until both have arrived, which then means both girls are asking constantly about the boxes. And it always take multiple attempts reaching out for help to get attention on this. I really don't want to cancel the subscriptions because the girls love the contents, but the lack of customer service is very discouraging.
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Zoology subscription for kids
