A tracksuit was ordered for my sons 16th Birthday. Paid for on the 20th October. When it came he wasn't keen on the colour returned requesting an exchange for the black colour same tracksuit same size. Order #N364989This was returned via royal mail and received. I even paid for the returns lable. I then reached out via their website several times with no resonance. I then emailed to receive a spam looking email to advise the exchange was on its way its now the 24th November no update and no tracksuit for my sons 16th birthday unfortunately. Would never recommend this site to anyone initially the tracksuit came immediately the issue arises at the exchange/ returns
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