I've been waiting 3 and a half weeks for a sweater, but the most frustrating part is the inability to contact a real person. There’s no phone number available, and the email responses come from chatbots with the same reply each time! The customer service is virtually non-existent, and the wait time is absurd. I will not be purchasing from this service again.
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At NAADAM, we’re dedicated to making the world’s softest knitwear at prices that make sense. By working directly with herders and cutting out the middleman, we’re able to offer premium cashmere and everyday essentials that are made to last. Our goal is simple: deliver timeless, high-quality pieces you’ll reach for again and again.
