I signed up for a platinum rewards card last year, but the only "reward" I’ve received is a frustrating experience. I called last year to add my frequent flyer number, which still hasn’t been linked. The monthly statements show the points, but now I can't redeem them. The company is quick to charge the annual fee upfront, yet when it’s time to fulfill their promises, support is unhelpful - I was told that they are unwilling to provide backdated points.
Claim your business profile now and gain access to all features and respond to customer reviews.
National Australia Bank is an international financial services group providing a comprehensive and integrated range of financial services across four continents and 15 countries.