Review Time
I have been waiting for a withdrawal for the past month, and it remains pending. I contacted the support team regarding this issue, and they informed me that an account manager would be in touch, but I have yet to hear from anyone. I feel more secure using a different service that is reliable, easy to work with, and ensures everything operates smoothly for me.
The new platform seems to be an attempt to fix something that wasn't broken, designed by someone unfamiliar with traders' daily needs. It's cumbersome and requires excessive navigation, unlike the old platform, which was efficient and user-friendly.
I have been waiting for a withdrawal for the past month, and it remains pending. I contacted the support team regarding this issue, and they promised that an account manager would get in touch, but no one has reached out to me since. I feel more secure sticking with another provider that is reliable and efficient.
While I don't share the same negative feelings as some others about the platform, there are notable issues. The website is often unstable during busy trading times, and I find the lack of support for electronic notifications disappointing.
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