nacrepair.co.uk

4.7
4.7 Based on 947 reviews

...

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ashley gunshorn
DO NOT USE!

DO NOT USE!I recently had one of their engineers come out to do a dishwasher repair. He was at my house for 10 minutes, he did not take apart the dishwasher to perform any checks or run any diagnostic tests. He came to the conclusion that the electrical board needed replacing without testing it. We have paid £80 for this despite him doing absolutely nothing and he said he would be in touch regarding new parts. I had to call the engineer as he did not call me back like he promised. He then said the parts will be too expensive to replace and I should just get a new dishwasher. I logged a complaint with the company and they have done nothing about it. I tried calling them on the number I used to book the original job and they did not answer or call back. I used my partners phone to call them as I knew they would not recognise the number and they called back immediately thinking it was new business and said they are looking into the complaint. 3 weeks have gone by and I have not heard anything and they are still ignoring my calls!

1
Date of experience: Oct 29, 2025

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