If I could give no star's then this would be what I would be giving for the overall service received via the fridge engineer. The website was easy to book an appointment and they came out pretty quickly to look at the fridge issue on the Monday morning, took the call out money and then nothing. No communication from the fridge engineer for the rest of that day even though I rang and then rang again the next day, had one text after me ringing a couple of times later saying they are struggling to get the part and then nothing. No communication, does not answer phone and heard nothing since even after leaving voicemail on the Friday of that same week. Another week later and still had no further communication. Disappointed with the lack of communication and poor customer service. Would not waste your time.
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