The hinges had failed on the main oven door of my Smeg range cooker. The engineer arrived promptly as advised and the first visit was only a few minutes as the engineer said what the problem was and explained what would be needed in a matter of a couple of minutes. He contacted the office and I was called back within a few minutes to advise the parts were available. A second visit was arranged a couple of days later. The second visit was equally quick and efficient as the engineer was very familiar with the cooker, and fitted the parts and returned the oven to its previous efficient self. The engineer was very polite, and knowledgeable which gave me confidence. A clean, tidy and efficient process meant the repair was done in half an hour. I was very pleased to see my 20 year old Smeg range back to its former condition. Thank you very much!
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