UPDATE: The second item I ordered from Naduvi was never delivered. I contacted customer service multiple times, but either received no response or was told via chat that the issue would be followed up. No follow-up ever happened.As the item was not delivered and no refund was processed, I contacted my legal insurance to recover the amount paid. A formal written notice has been sent, and I have not received any response.It is unfortunate that this situation required legal assistance in order to be addressed. Based on my experience, I would not recommend this company for the following reasons:1. The furniture quality was disappointing and the items did not match the product images2. The prices are high for the quality received3. Delivery was repeatedly delayed and ultimately did not take place4. Customer service and refund handling were ineffective UPDATE: Stay away from this brand. It is extremely expensive for very poor-quality furniture that you still have to assemble yourself. The instruction manual is useless, and in some cases you even have to drill the holes yourself.If you want to return the product, they deduct the shipping costs, even though the piece of furniture you receive looks nothing like the photos. You also won’t find any customer reviews on their website, which I find suspicious — most likely because they would be very negative.Now I’m stuck with an overpriced, low-quality piece of furniture that I can barely assemble due to the poor instructions. If you want affordable, reliable furniture, go to IKEA — not this brand.
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