I bought a set of cashmere socks for my wife as a Christmas gift, but they were not the right size. On December 26th, I initiated a return and was shocked to find a restocking fee of $9.95. This is quite frustrating for socks that cost $225. My wife and I often shop online and haven't encountered a restocking fee in years. Therefore, this company has permanently lost us as customers. We'll take our cashmere purchases elsewhere, and I hope they enjoy the $9.95, as it will cost them much more in the long run.
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