I’m really disappointed with the customer service. Their website suggests ordering a size smaller, so I followed that advice — but the sandals I received are far too small. I have been trying to get help with an exchange, but no one is replying to my messages. For a brand at this price point, I expected better support and quicker assistance. Unfortunately, my experience has been very frustrating so far. I will update my review as soon as I receive some help!
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