It seems they are unable to handle high volume orders (such as Black Friday/cyber Monday). Took nearly a month to ship some items. Unresponsive via email, DM, and WhatsApp. They try to save face and maintain a positive image, despite their lack of customer service, by deleting negative comments on their Instagram of people asking where their orders are, asking for a response to their emails and dms, asking for a refund, etc. I gave two stars because the few items I received were good quality, although they were all made in China. The price point that they sell these items are extremely overpriced for them to be made in China. I wouldn’t recommend this company or order from them again. They’ve missed many opportunities to make things right with their customers by simply being transparent, instead of giving a deafening silence to customers, a fleeting story post of an apology (many don’t click on Instagram stories—this should have been a post instead and an email), and deleting social media posts to make things appear normal and okay. Very shady.
Claim your business profile now and gain access to all features and respond to customer reviews.
