I paid for renewal. I got a confirmation of my payment. The domains were in my account. Their system allowed me to renew. When they realized my domains were a few days past the expiration date, they transferred the domains to auction even though they admitted to a "bug" in their system. If you don't want to chance your domain being stolen..Don't use NameCheap
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Namecheap is an ICANN-accredited domain registrar and technology company founded in 2000 by CEO Richard Kirkendall. With over 12 million domains under management, Namecheap.com is the second-largest domain registrar in the world and one of the world's top web hosting providers.