I bought Namecheap FastVPN because of the attractive price, but it was a big mistake. The service simply does not work. I tried logging in more than 7 times on my Windows PC and 2 other devices, but the login page/dashboard never loads.
When I requested a refund via PayPal because the product was unusable, their "Risk Management Team" sent me a threatening email saying they would charge me an extra $10 fee if the dispute wasn't resolved in their favor.
Instead of helping a customer with a technical failure, they tried to intimidate me. Avoid this VPN if you want a reliable connection and professional support. Go for Proton or other trusted providers instead.
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Namecheap is an ICANN-accredited domain registrar and technology company founded in 2000 by CEO Richard Kirkendall. With over 12 million domains under management, Namecheap.com is the second-largest domain registrar in the world and one of the world's top web hosting providers.
