This company and its customer service are absolutely terrible. I should have checked the negative reviews beforehand! Their website only highlights a few good ones. I regret ordering customized items, especially those with images. They don’t allow you to preview your customization before payment, so you’re unaware of what it will look like until after production. If there's a mistake, they charge an additional fee to fix it or keep part of your money if you cancel. Throughout three days, I interacted with three different representatives, none of whom understood my case, leading to repetitive generic responses. If their system allowed previews, these issues could have been avoided. Please steer clear of ordering any customized items from this service and hope you don't have to deal with their poor customer service.
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We design,manufacture & market hand-finished Necklaces with name, Personalized jewelry, pendants,engravable bangles & bracelets.Free Shipping on all orders !
