I invested $5k for a snowplow and a receiver hitch, and while the plow arrived quickly, it was missing parts. The order status for the receiver hitch on the website changed from next day shipping to two weeks. When I inquired, the representative claimed my vehicle was an antique and they didn’t have parts available. Frustrated, I asked to cancel and ordered from another seller who had it in stock. I assumed the cancellation went through, but the next morning I found a tracking number with no pickup. When I tried to cancel again, I was told there was nothing they could do, and the staff was rude. I won't be returning for future purchases.
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The National Automotive Parts Association, also known as NAPA Auto Parts, founded in 1925, is an American retailers' cooperative distributing automotive replacement parts, accessories and service items in North America.
