I ordered parts that were delivered to my home, but they were incorrect. When I tried to return them at a local branch, I was informed that I could only return items shipped to my house online, which is a baffling policy. I followed all the procedures, yet 15 days later, I still haven’t received my refund. I've called multiple times and am currently on hold as I write this review. It’s been a terrible experience.
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The National Automotive Parts Association, also known as NAPA Auto Parts, founded in 1925, is an American retailers' cooperative distributing automotive replacement parts, accessories and service items in North America.
