If I could give zero stars, I would. They don’t communicate, and their delivery system is outdated. There's nothing express about them. I ordered something with next-day delivery, but after a week, it still hadn’t arrived, and there was no estimated delivery time. The support team responds to emails without addressing previous messages, forcing you to repeat your issue multiple times. In the end, they provide the same useless information—'your order is being processed'—which, in their case, means nothing is being done. This level of disrespect is astonishing.
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