I purchased a cleaning device just over a year ago, and it's leaking dirty water, requiring service. My attempts to get the company to assist have been met with frustration and delays. After more than a month of back-and-forth, they absurdly claimed I canceled a pickup for the faulty machine, which I never did. Their lies and blame-shifting have left me furious. I sought help after a year of use and instead faced endless excuses. It’s maddening, and I’m determined to seek justice.
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