I have never experienced more incompetence within a billing department than with Natera. The wrong insurance was billed from the start and I called upwards 4X in attempt to update with the correct insurance. It was never billed appropriately and I finally lost faith that it would be. I'm now paying out of pocket just to be done with this company, as at this point I have wasted upwards 8 hours of time that I will never get back.
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At Natera, our mission is to transform the management of disease. We are a global leader in cell-free DNA testing, offering cutting-edge solutions that support informed decision-making across oncology, reproductive health, and organ health.
Driven by a deep commitment to improving patient outcomes, we partner with clinicians, researchers, and families to bring clarity and confidence to some of life’s most critical moments. From non-invasive prenatal testing to cancer recurrence detection to monitoring transplant health, our technology is built on a foundation of innovation, accuracy, and compassion.
Every voice matters to us. Your feedback helps us stay true to our mission: helping people and families through science that matters. Thank you for sharing your experience and for being part of our journey to create a healthier future.See more
