Very smooth, very easy, high communication experience. My physician ordered a specific panel. They contacted me before sending the collection kit, and said "your provider" has ordered a Natera test for you, which left me wondering which provider that was, and whether I was the right patient. A click of the link clarified what kind of work they do and which physician had placed the order. I filled their questionnaire online. They contacted me to be sure I had received it, and the instructions were clear and complete. They offered help to arrange pickup (I didn't need it) and texted me when they had received the sample. Trustpilot will mark this as an unprompted review, whatever that is, but Natera did send me the link to the review page.
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At Natera, our mission is to transform the management of disease. We are a global leader in cell-free DNA testing, offering cutting-edge solutions that support informed decision-making across oncology, reproductive health, and organ health.
Driven by a deep commitment to improving patient outcomes, we partner with clinicians, researchers, and families to bring clarity and confidence to some of life’s most critical moments. From non-invasive prenatal testing to cancer recurrence detection to monitoring transplant health, our technology is built on a foundation of innovation, accuracy, and compassion.
Every voice matters to us. Your feedback helps us stay true to our mission: helping people and families through science that matters. Thank you for sharing your experience and for being part of our journey to create a healthier future.See more
