What a strange experience. My first time calling and I wasnt given the opportunity to ask just a couple general questions about a potential injury claim on the phone. We cannot discuss an ongoing claim with you.Me: there is no ongoing claim I just have a couple general questionsWho had the accident?Me: my husbandWe cant discuss it with you it needs to be your husband. Me: I'm not asking anything to do with a particular cause of accident, I have a couple general questionsWe aren't here to give advice or guidance...we are just here too....- Me: You know what, you are making an awful lot of assumptions about the 2 general questions I have that you haven't even heard yet...I'll call elsewhere.
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