Had to add to the negative comments, even though most people have said what I think. Just wanted to try and lower the overall score!
The new App and website are ABSOLUTLY terrible.
Trying to see what tickets are still in the draw, even with the filters, is a bad joke.
Why am I not receiving "ticket finished" emails? Is this no longer an option? I can't find the option to turn it back on if it is.
I worked in IT all my life and was involved in some very big change/upgrade projects. Who looked at this new App and Website layout and decided it was an improvement?
Who ever it was should hang their head in shame.
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