AVOID THIS PLACE AT ALL COSTS!!!!!! I brought my car in for a simple oil change, and it was in good condition when it arrived. However, within 24 hours of picking it up, I received a warning about low oil pressure, and there was a significant oil leak. My engine completely seized, and after inspection, I was informed that a new engine would be necessary, with the fault traced back to the service provided. When I reached out with evidence, they denied any responsibility, and the office staff were extremely rude, treating me disrespectfully. I requested to speak with the area manager, but it took a month of persistent calls to finally get a response, which was dismissive and accusatory. Now, I'm facing nearly £7,000 in repair costs. They are dishonest, and the staff lack professionalism, refusing to accept any accountability. ***I’m leaving this review a year later and still have not made any progress.***
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