I took my car in for new tyres, they broke my spare wheel carrier, twice, both times blamed it on an 'old carrier,'
it was then replaced, they broke it again, a brand new one, by using the wrong tool for the job, which cost me £366 to replace, not once but twice, so costing me over £700 in damages, which they admitted they caused, and have been ignoring me for weeks now after chasing them in person, they can refund at the garage, they cant refund over the phone, online, they just ignore you and the Halfords website is just as bad, as is the customer service I have 2 claims numbers, 28520060 and 28522181, job no 3769015923, dated 07.03.26 car WA17 ZXL, both involve Halfords very bad customer service, outsourced to some poor soul who is reading off a script and does actually nothing to help. there is no way of getting help or a refund for £700 worth of damages done by the Dunstable international tyre Halfords garage, which has left me here, as there is no where else to go.
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