I am an account holder with National Bonds since more than 17 years and recently I had very bad experience because my emirates ID details were entered wrongly and to make it worse even after a request was logged in it was not fixed since more than 10 days. When I called their customer service they said it was fixed and I like a fool went to redeem my bonds only to be told it was not fixed. The people working there who are responsible for doing this updation are not at all interested in doing their job and the customer has to suffer wrongly.
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