I was sold a policy for National General through "All About Insurance," and it has been the worst consumer experience of my life. I paid a premium price ($1,600+ upfront for 6 months) for what turned out to be a broken, predatory service. Broken Technology: Their website is non-functional. It consistently failed on Chrome and Firefox; I had to use Safari and wait ages just to log in. Because of their glitchy payment portal, I once accidentally paid my $1,600 premium twice. It took them 5 months to refund my money. Hidden Billing & Threats: Despite paying 6 months in advance and signing up for paperless billing, I constantly received threatening letters for "random" extra amounts. These charges never appeared on the online portal or in emails, only in physical mail, which is impossible to track if you travel or move. Predatory Tactics: Even after cancelling and moving countries, they are now sending debt collectors for a small "glitch" amount ($110) that I was never notified about. It feels like they deliberately make the billing confusing to squeeze extra money out of customers, especially those who aren't American and might be confused by the system.I am genuinely relieved I never had an accident, because if their billing department is this incompetent and aggressive, I have zero faith they would have paid out a claim. Do not use this company.
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National General Insurance offers Auto, RV, and Home Insurance. Free online quotes for the insurance coverage you want.
