Nat Geo kids and the company running the subscription (creature media) are impossible to get a refund out of. Within 14 days of purchasing you can get a refund, but they would not respond, and now because it is outside of 14 days they say it is too late / we have refunded you today / you will be called back / whatever excuse they have in their mind.4 weeks later, after calling every week I have not been contacted and they seem have no way of dealing with a refund. You can not speak to another department or to a supervisor or manager.There is no way to escalate an issue. I have given them time to resolve the situation, but constantly face the same 'wall' of 'we can't help - you need to wait to be contacted'.Do not deal with them.
Claim your business profile now and gain access to all features and respond to customer reviews.
National Geographic magazine is the global leader in empowering people to navigate the world, providing authoritative, unbiased content that addresses today's complex issues, while uncovering the wonders of our time.
