nationalgrid.com

3
3 Based on 41 reviews

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We have had a number of faults on our…

We have had a number of faults on our street for the last year the last time I spoke to somebody at National Grid she had explained to me that they knew exactly what the problem was but weren’t allowed to fix it until it completely failed to be fixed so basically they admitted they were fixing it up until they had no choice but to dig the road up once again after a couple of weeks later we have now been without electric since this morning I have two disabled children in the property both with mental health needs an additional needs one is currently non-verbal the other has severe anxiety yet the best they can do is get it on by 6 pm that’s even if they can get it back on what’s the point in a priority service if that cannot be met for people that need it how many more times are they going to allow this to happen it needs to be fixed once and for all this has been an ongoing issue in the village now on our street for at least a year it needs to be fixed it’s not fair to leave people like this

1
Date of experience: Nov 28, 2025

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