The customer service was excellent, notably from Louise who could not have been more helpful. Unfortunately, the two lamps I purchased did not function as advertised but once it was established that this was down to a manufacturing defect a full refund was made immediately. (I have only given a 4* review as, ultimately, I did not have the items I wanted but 5* for the way that my complaint was handled and I would use this company again in the future.)
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