Through factors far beyond my control I missed my 16.18 train Paddington to Bristol (£115) and managed to get the next at 16.48. I know that rules are rules, however being made to pay an additional £138 to stay on a 50% empty train or get off at the next stop was utterly disgusting. How dare you treat your customers so poorly. If any other industry behaves so abhorrently there would be grounds to legal action.
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The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.
