I have travelled a from Porttalbot to Paddington stations three times in the past year.I have noticed s considerable improvement with your service.The communication is better eg ●more staff are available to direct you to your coach position;●updates with delays and their reasons why (this is most informative which leads to a better understanding) ;●the ticket inspectors are knowledgeable:● and the staff on the train offering refreshments are very friendly.I find the service overall has improved making journeys more enjoyable.Thank you.
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The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.
