Booking was difficult and extremely time consuming. I was (on 23rd September) booking three journeys constituting one period away from home in November (Lancaster to London, London to Westbury, Westbury to Lancaster). I wanted to pick up card tickets for all three from my home station This option wasn't given to me. The website just said 'The station". At another point, where I was being asked for the day of travel (for the second time) The calender wouldn't move on to November. I have previously used The Train Line where booking has been entirely straightforward and well worth the Booking fee to avoid National Rail Booking website.
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The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.
