Used the service between Folkestone central and Dover priory and returned on a Saturday.Went with my disabled mother and could not fault the service she/we received. When arriving we were assisted to the platform, once the train arrived they promptly place the ramp and assisted my mother aboard. Aboard the train the only fault I have is the disability access is where the toilet is so the smell unfortunately was unavoidable. Again when getting off the train and our return journey we received the same treatment. Was the most successful trip we have had since mum started using a mobility scooter. Will 100% be using train over bus from now on
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