We travel to Blackpool mostly every month and I think once the journey ran smoothly. Recently, we purchased tickets and for the return dates for the 20th of June. Every train journey there was cancelled and we got as far as Preston then had to find alternative transport. This wasn't the only issue, on the journey home our tickets were deemed invalid with the cost to myself, having to pay for the same journey due to their bad service. There customer service is foul. I have already made a complaint with them and done a visa dispute on both transactions. Ten to twenty days wait for a reply is not good enough. They didn't provide a full service and knew the train had been cancelled prior to selling. That is ripping the public off. They are foul
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The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.
