nationalrail.co.uk

1.5
1.5 Based on 351 reviews

The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information....

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Lindy Turner
Overall good but check your times for trains as there might not be staff to help when you get there.

Bought a family and friends rail card a day before travel for £30, got a email instantly so I could add it to the app and use straight away. Tickets were £42.45 with Railcard from Harrogate to Scarborough (1 adult and 2 children)Tickets without the Railcard would have cost £80 so I already saved around £10 and I can use it for a whole year! Looking forward to travelling around with my kids :)Also would like to mention the staff in Harrogate were brilliant and very helpful.Only problem I had was I didn't check the times for trains beforehand (my fault), I came up to the station in Scarborough around 5.30/6pm hoping to jump on next train back to York but I must have just missed the train and then the next one was heading to Leeds and my ticket said I couldn't use Leeds train to get to York, I wasn't a 100% sure if this was right so I wanted to ask someone at the information desk but unfortunately it was closed. So I had to wait 2 hours for the next one which was a bit of a inconvenience with the kids, we got home very late and the station in York was a bit rowdy on Saturday night with people smashing bottles at the entrance. The train ride home was peaceful though we bought snacks from the Sainsbury's in the station and the young lad that served us was great 👍😃 Also staff on trains were great.We met some lovely people who were travelling on the way there on the train and the way back but I was too tired to socialise on the way back.(I had a ticket to return within a month)If you have read this far remember to check your times before you travel so this doesn't happen to you lol x

3
Date of experience: Aug 31, 2024

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Business Details

  • The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.

  • language https://www.nationalrail.co.uk

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