nationalrail.co.uk

1.5
1.5 Based on 351 reviews

The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Wolfgang B.
They need a pay cut, not a pay rise.

Took my 9 year old son out for the day On a fun boat trip. The train journey involved one change … the 2nd leg being a 4 minute single stop.Staines to Egham.EVERY single train on the Staines platform was showing 30, 40 minute delays, but a train suddenly appeared that should have got us home… platform staff didn’t know anything about it at all but boards briefly showed promise. So we got on, as did others, but it charged through Egham station and a few after. No obvious staff on board bar the charging driver. Took us from 4 minutes from home to 27 minutes from home before stopping in Weybridge to come back. Finally returned from whence it came including a 10 minute stop… just a bonus bit of fun.In summary, our 4 minute journey leg became a 75 minute mystery tour… with my poor little boy on a fun day out. And they want more money!!

1
Date of experience: Aug 21, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.

  • language https://www.nationalrail.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More